Questions, answered.
How is my gemstone selected?
We use your birth date to calculate a Tropical Zodiac Sun-sign profile, then apply a consistent, curated zodiac-to-gemstone matching method. This is a symbolic pairing rather than a medical, financial or astrological prediction.
Is this a complete natal birth chart?
No. A full natal chart needs an accurate birth time and birthplace. This complimentary discovery uses your birth date and a date-based Tropical Sun profile.
Do I need to pay to discover my gemstone?
No. The gemstone discovery is complimentary, with no account required.
Can I purchase the pendant today?
The separate USA prepaid checkout is being prepared. Product pricing and ordering details will appear once the USA store is ready.
Where does BITRONTIX ship from?
Our physical products are shipped from within the United States.
How long does shipping take?
Estimated delivery for U.S. orders is 6–8 business days. See our shipping policy for details.
What is the return policy?
Eligible unused, undamaged items can be returned when requested within 30 days after delivery. Our Returns & Refunds Policy explains the process.
Who can I contact about my order?
Write to info@bitrontixus.com, ideally with your order number. You can also visit Contact Us.
What exactly comes with the pendant?
Your selection is a gemstone-themed pendant necklace as shown in the product imagery. The Supporting Crystal Bracelet is optional and separately priced at $19. For exact metal composition, chain dimensions and gemstone treatments, please ask our team before ordering; we are verifying those details for public display.
Why does my reading mention a reference sky chart?
Your stone is chosen by a consistent pairing with your Tropical Sun sign from your birth date. Any additional planetary chart shown is illustrative and uses an assumed noon birth time in New York City. It is not a verified personal natal chart.
Does the pairing guarantee an outcome?
No. Our gemstone discovery is a symbolic, zodiac-inspired experience. It does not predict or guarantee health, financial, or personal outcomes.