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Link to your collections, sales and even external links
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FAQ
Frequently Asked Questions
Everything you need to know before bringing salon-worthy root volume into your daily routine.
How long do I leave AirLift in?
Leave AirLift in for about 4 minutes. It automatically shuts off after 4 minutes, so you can simply clip it in while you finish getting ready.
Will AirLift damage my hair?
AirLift features two gentle heat settings and is designed to create root lift while being gentle on your hair when used as directed. As with any heated styling tool, follow the included instructions for the best experience.
Does it work on fine hair?
AirLift is especially useful for flat, fine, or low-volume roots. Results can vary depending on hair type, length, and styling routine.
Can I use it every day?
Many customers make AirLift part of their regular styling routine. Choose the heat setting that feels right for your hair and always use the device according to the instructions.
Do I need hairspray or teasing?
Not necessarily. AirLift is designed to create natural-looking root lift without teasing. You can still use your usual styling products if you prefer additional hold.
How long does the volume last?
Results vary depending on your hair type, styling routine, weather, and activity. You can pair AirLift with your usual styling products if you prefer additional hold.
Is AirLift cordless?
Yes. AirLift is cordless and rechargeable, so you can style without being connected to a power outlet.
How long does shipping take?
Orders include tracking once shipped. Estimated delivery times are displayed during checkout and may vary depending on your location.
What if I’m not satisfied?
Your purchase is covered by our 30-day return policy. Please review our return policy for eligibility, conditions, and instructions.
Who is AirLift best for?
AirLift is designed for anyone who wants soft, natural-looking lift at the roots, especially women with flat, fine, thin, or low-volume hair.
Shipping And Delivery
When will my order ship?
Orders are typically processed within 1–2 business days. Once your order has shipped, you'll receive a confirmation email with your USPS tracking number.
How can I track my order?
Once your order ships, we'll email you a USPS tracking number. You can also visit our Track Order page at any time to check your shipment status.
How long does shipping take?
Most U.S. orders arrive within 4–8 business days after dispatch. Delivery times may vary depending on your location and carrier delays.
My tracking hasn't updated.
Tracking information may take 12–24 hours to appear after your package has been scanned by USPS. If your tracking hasn't updated for more than 3 business days, please contact our support team.
Can I change or cancel my order?
If your order hasn't been processed for shipment yet, we'll do our best to accommodate your request. Please contact us as soon as possible.
What is your return policy?
If you're not completely satisfied with your purchase, you may request a return in accordance with our 30-Day Return Policy. Please review our Returns Policy page for full details and eligibility.
Is AirLift My item arrived damaged. What should I do??
Please contact us within 48 hours of delivery and include your order number along with clear photos of the damaged item. We'll work with you to resolve the issue as quickly as possible.
How long do refunds take?
Once your return has been received and inspected, approved refunds are typically processed within 5–10 business days, depending on your payment provider.
What if I’m not satisfied?
Your purchase is covered by our 30-day return policy. Please review our return policy for eligibility, conditions, and instructions.
Still Need Help?
Our team is always happy to help.
If you couldn't find the answer you were looking for, simply send us a message using the contact form above and we'll get back to you as soon as possible.
Everything you need to know before bringing salon-worthy root volume into your daily routine.
How long do I leave AirLift in?
Leave AirLift in for about 4 minutes. It automatically shuts off after 4 minutes, so you can simply clip it in while you finish getting ready.
Will AirLift damage my hair?
AirLift features two gentle heat settings and is designed to create root lift while being gentle on your hair when used as directed. As with any heated styling tool, follow the included instructions for the best experience.
Does it work on fine hair?
AirLift is especially useful for flat, fine, or low-volume roots. Results can vary depending on hair type, length, and styling routine.
Can I use it every day?
Many customers make AirLift part of their regular styling routine. Choose the heat setting that feels right for your hair and always use the device according to the instructions.
Do I need hairspray or teasing?
Not necessarily. AirLift is designed to create natural-looking root lift without teasing. You can still use your usual styling products if you prefer additional hold.
How long does the volume last?
Results vary depending on your hair type, styling routine, weather, and activity. You can pair AirLift with your usual styling products if you prefer additional hold.
Is AirLift cordless?
Yes. AirLift is cordless and rechargeable, so you can style without being connected to a power outlet.
How long does shipping take?
Orders include tracking once shipped. Estimated delivery times are displayed during checkout and may vary depending on your location.
What if I’m not satisfied?
Your purchase is covered by our 30-day return policy. Please review our return policy for eligibility, conditions, and instructions.
Who is AirLift best for?
AirLift is designed for anyone who wants soft, natural-looking lift at the roots, especially women with flat, fine, thin, or low-volume hair.
Shipping And Delivery
When will my order ship?
Orders are typically processed within 1–2 business days. Once your order has shipped, you'll receive a confirmation email with your USPS tracking number.
How can I track my order?
Once your order ships, we'll email you a USPS tracking number. You can also visit our Track Order page at any time to check your shipment status.
How long does shipping take?
Most U.S. orders arrive within 4–8 business days after dispatch. Delivery times may vary depending on your location and carrier delays.
My tracking hasn't updated.
Tracking information may take 12–24 hours to appear after your package has been scanned by USPS. If your tracking hasn't updated for more than 3 business days, please contact our support team.
Can I change or cancel my order?
If your order hasn't been processed for shipment yet, we'll do our best to accommodate your request. Please contact us as soon as possible.
What is your return policy?
If you're not completely satisfied with your purchase, you may request a return in accordance with our 30-Day Return Policy. Please review our Returns Policy page for full details and eligibility.
Is AirLift My item arrived damaged. What should I do??
Please contact us within 48 hours of delivery and include your order number along with clear photos of the damaged item. We'll work with you to resolve the issue as quickly as possible.
How long do refunds take?
Once your return has been received and inspected, approved refunds are typically processed within 5–10 business days, depending on your payment provider.
What if I’m not satisfied?
Your purchase is covered by our 30-day return policy. Please review our return policy for eligibility, conditions, and instructions.
Still Need Help?
Our team is always happy to help.
If you couldn't find the answer you were looking for, simply send us a message using the contact form above and we'll get back to you as soon as possible.
